You will need to make a number of business decisions for your program in order to get your subscription program live with Ordergroove. Once you finalize your decisions, you can configure these options within Ordergroove’s interface.
| Decision | Details | Supporting Articles |
| Program name | What will the name of your subscription program be? | Best practices for subscription program names |
| Product eligibility for subscriptions and instant upsell | You will need to determine which products in your catalog should be eligible for subscriptions and/or Instant Upsell. |
Setting subscription product eligibility via the product configuration file |
| Subscription enrollment offer design, placement, and copy | You will need to design an enrollment offer for new subscription enrollment. | |
| Subscription Manager | The Subscription Manager is where customers can manage their subscriptions and upcoming orders. |
How the Subscription Manager Works How to Configure and Style the Subscription Manager |
| Instant upsell enrollment and incentive | You will need to design an enrollment offer for Instant Upsell. Instant Upsell allows subscribers to add additional items to their upcoming subscription order. | |
| Transactional email copy and display | What copy will you include in each of your program's emails? |
How Transactional Program Emails Work |
| Promotions and incentives |
In order for your program to successfully acquire and retain customers. |
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| Subscription product frequencies (including product-specific frequencies) | What frequencies will you make available for each of your products (1 week, 1 month, 6 months etc...). |
How Product Configuration and Frequencies Work |
| Credit card optimization | Ordergroove offers two ways to help save more recurring revenue from payment issues: credit card retries and credit card refresh. | |
| Combination savings | Ordergroove will automatically combine two recurring orders placed on the same day if they have the same address and billing information. You can also set up Combination Savings to automatically combine two orders within a number of days from each other, i.e. combine orders placing within 3 days of each other. | Learn more about order placement and combination savings |