PingIdentity is an identity management platform that allows users to sign on to multiple applications or services with just one set of credentials. In this guide we'll cover how to setup the connection between Ping and Ordergroove, and using the two platforms together.
Requirements
Before you get started, you must have access to:
- Admin access to an Ping organization
- Existing Ordergroove merchant account. If you do not have an existing Ordergroove merchant account, please contact support for assistance.
Existing Users
If a user was already created in the Ordergroove portal with a given email, logging in through Ping with that email will not work. The user will not be granted access and will be required to use their original username/password credentials.
Ordergroove does not automatically migrate existing users to new authentication flows. Please reach out to Ordergroove support if you need an existing user to be migrated.
Configuration
Ordergroove will set up the integration for you, please reach out to your CSM or Ordergroove Support
Logging into Ordergroove Using Ping
Once Ping SSO is configured, Ordergroove merchant account users can login as follows:
- Go to the Ordergroove Login Page: https://rc3.ordergroove.com
- Click the Ping Icon.
- Enter your PingID organization in the input field and click Submit.
- You will be redirected to Ping to complete the SSO login, before returning to the Ordergroove website.
Support
If you have any questions, please reach out to Ordergroove Support and we'll be happy to lend a hand.