| Gladly is AI-powered customer service software that provides your support team with a complete view of customer subscriptions directly within their support platform. |
Gladly Integration Features
Gladly's platform centralizes customer information to deliver personalized, efficient support experiences. The Gladly Ordergroove integration displays subscription details directly in the customer profile, enabling your support team to manage subscriptions without switching between platforms.
- View all active and inactive subscriptions with product images for quick identification
- Help customers understand their next payment dates to avoid service disruptions
- Cancel subscriptions or skip upcoming orders directly from Gladly when using Application API Keys
- Access a complete command center for subscription management without leaving the support platform
- Post automatic updates to customer history when subscription changes are made
Getting Started
Visit Gladly's Ordergroove Overview for details on setup and features.