Combination Savings

Save on shipping costs and delight customers by automatically combining multiple orders placed within a few days of each other. With Combination Savings, Ordergroove intelligently merges qualifying orders into a single shipment, reducing fulfillment overhead while providing customers the convenience of consolidated deliveries.

How Combination Savings Works

When a customer's order is sent to your eCommerce platform for placement and shipping, with Combination Savings enabled, Ordergroove can check the customer's profile for any other orders.

If there are other orders, Ordergroove will merge them into one and send that new order out for placement instead, as long as the orders:

• Are scheduled to ship within the number of days you set
• Have the same shipping address
• Use the same payment record

If the orders don't meet all of these, each one is placed on its own scheduled date as usual.

Combination Savings Example

Here's an example of how Combination Savings could play out, depending on your settings:

1. A customer has two upcoming orders scheduled for 5/25 and 5/30, both with the same shipping address and payment record
2. On 5/20 (5 days before the first order date), your system will send out an order reminder email. Before it does:
   • We check for any other orders within the combination window (5/20 to 5/30)
   • Identify that the 5/30 order falls within this window
   • Combine the 5/25 and 5/30 orders into a single order
   • Send the reminder email showing all products and the combined pricing
3. The combined order is placed and charged on 5/25

Set Up Combination Savings

You can access Combination Savings by logging into Ordergroove, and going to Settings > Shipping. Scroll down to the Combined shipping savings section. 0 days means Combined savings is not active.

Manual Merging

You can manually merge customer orders, take a look at Managing Your Customer's Orders for more information.