Providing Your IP For the Allowlist

Note: Adding Allowed IPs only applies to contracted, non-Shopify merchants.


Ordergroove will add your IP address to our allowlist to permit the ingestion of product feeds into the SFTP server from that address.

If not added to our allowed IPs, the platform may not be able to connect to the server, and any desired changes, updates, or actions to the products in that feed will not be executed.

Many merchants also request that Ordergroove add their office’s IP address to allow for login to the SFTP folder from that address to download files.