SKU Swap is an out-of-the-box feature that allows customers to change from one SKU to another without needing to cancel one product and resubscribe to another. This feature helps retention efforts by getting ahead of common subscription cancel symptoms we refer to as “flavor fatigue”, although it could be anything from flavor, to size, to scent, etc.
🚚 Moving to Dev Docs
Technical documentation is now hosted in our Developer Documentation. This article has already migrated; check it out there. The Knowledge Center version will be retired on April 29th, 2024.