All of your subscription eligible products have the same default frequency - the 'Delivers every X days' frequency that loads when a customer opens your product page. You can modify the default frequency for an individual product, or products, by modifying a product configuration file and uploading it to Ordergroove.
Download The Product Configuration File
Changing default to subscription and default frequency on a per-product level requires a Product Configuration File csv spreadsheet. We can download it right from Ordergroove:
- Log in to Ordergroove.
- Go to Data > Products > Advanced Settings.
- Click Download next to Step 1.
- Your browser will download the Product Configuration File, open it up when it finishes.
Configuring a Product’s Default Frequency
If you’d like to offer default frequencies for specific products, you’ll be able to configure your subscription offer to do so on a per-product basis.
In the Product Configuration File, update the Every and Every_Period columns (columns J and K). If these fields are left blank, the program-wide default frequency will display.
Upload The Product Configuration File
When you're finished making changes, you'll need to upload the updated Product Configuration File back into Ordergroove.
- Log in to Ordergroove.
- Go to Data > Products > Advanced Settings.
- Click Upload a File next to Step 3.
- Locate and Upload the modified CSV spreadsheet.