Defaulting to Subscription and Setting Default Frequencies Per-Product

When you start selling subscriptions, all of your products will have the same subscription settings. This guide will take you through changing an individual product's default to subscription and frequency settings. 

Download The Product Configuration File

Changing default to subscription and default frequency on a per-product level requires a Product Configuration File csv spreadsheet. We can download it right from Ordergroove:

1. Log in to Ordergroove.
2. Go to Data > Products > Advanced Settings.
3. Click Download next to Step 1.
4. Your browser will download the Product Configuration File, open it up when it finishes.

Configuring a Product to Default to Subscription

If you’d like the subscription option to be selected as soon as a customer lands on the PDP of a subscription-eligible product, you’ll need to configure your subscription offer to do so on a per-product basis.

In the Product Configuration File, update the Default to Subscription column (Column N) to True for each product, row, you want to modify.

Configuring a Product’s Default Frequency

If you’d like to offer default frequencies for specific products, you’ll be able to configure your subscription offer to do so on a per-product basis.

In the Product Configuration File, update the Every and Every_Period columns (columns J and K). If these fields are left blank, the program-wide default frequency will display.

Upload The Product Configuration File

When you're finished making changes, you'll need to upload the updated Product Configuration File back into Ordergroove.

1. Log in to Ordergroove.
2. Go to Data > Products > Advanced Settings.
3. Click Upload a File next to Step 3.
4. Locate and Upload the modified CSV spreadsheet.